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FAQ'S
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Delivery and pick-ups?For short-term holidays you may pick-up your caravan from our yard. For long term we prefer to deliver ourselves as there are some tricky driveways out there and any damage is costly. Delivery and return are both paid up front. We will need your address to provide a quote.
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Can we pick it up ourselves?For short term holiday rentals and events, yes. For long term we prefer to deliver ourselves as there are some tricky driveways out there and any damage is costly.
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Is there a bond?Yes $250 for most, unless otherwise stated.
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Any advance rent to pay?We require advance payment for short term holiday rentals and events. We prefer payment at time of booking, or at least one week before pick up/ delivery date.
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Do I have to pay insurance?The insuarance is included in the rent. Details in rental agreement. See rental agreement here.
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Can I have my pet living in the caravan with me?Sorry, we don't accept pets in our caravans. Nothing against your pets, we simply need to maintain a high standard for our rentals.
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Can we smoke or burn candles in the caravan?Our caravans are smoke-free. Please get more details in our contract agreement.
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What if I don’t know how long I want the caravan for?We are happy to discuss your preferences and needs by phone or email and offer you the best options. If less than 3 month hire you will pay a slightly higher rate.
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Can we pay online?Yes, please pay Avon City Caravans: 02 0800 0903347 00 and use your name as reference
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Do we have to give it back after the 3 months is up?If all is going well you can keep your caravan as long as you want.
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Do your caravans come with linen?They come with a mattress protector on those with permanent double beds. We are a hire company only and you will need to provide your bed linens.
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What appliances are provided?Mainly just fridge and cookers, details are on each listing.
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Can we take short term caravans all over the South Island?Normally we provide short-term rental within Canterbury. Please give us a call to discuss your preferences.
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Can we come and see the caravans in person at your yard?Due to time constraints we prefer you to choose directly via the website. However, if necessary, a viewing can be arranged by appointment.
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