FAQ'S

Delivery and pick-ups?

We deliver in Canterbury & South Island wide. Fee's are quoted depending on distance and rental terms. Delivery fee's are to be paid up front at the same time as bond & advance rent. We do not allow tenants to tow the caravans.
Is there a bond?

Yes $500 for long term & short term rental, unless otherwise stated. Touring may require a higher bond depending on individual circumstances and caravan choice.
Any advance rent to pay?

We require 2 weeks in advance rent for long term & short term bookings at time of booking, or at least one week before pick up/ delivery date. Touring requires payment up front for the specified number of days or weeks at the time of pick up.
Do I have to pay insurance?

Insurance is included in the rent. Details in rental agreement. See rental agreement here.
Can I have my pet living in the caravan with me?

Sorry, we don't accept pets in our caravans. Nothing against your pets, we simply need to maintain a high standard for our rentals. If you have signed the rental agreement with the no pet clause then it is obvious you have had a pet their will be a clean up fee of $500 and you will loose your bond. However since Rory is a bit of a cat lady, cat friendly caravans may be coming soon. Sorry Dawgs
Can we smoke or burn candles in the caravan?

Our caravans are smoke-free. They all have active smoke alarms. If there is any evidence, smoke damage or smell of illicit drugs, cigarette or vaping there will be a fee of $500 and you will loose your bond.
What if I don’t know how long I want the caravan for?

We are happy to discuss your preferences and needs by phone or email and offer you the best options. If less than 3 month hire you will pay a slightly higher rate.
How do we pay?

Yes, please pay Avon City Caravans: 02 0800 0903347 00 and use your name as reference
Do we have to give it back after the 3 months is up?

If all is going well you can keep your caravan as long as you want.
Do your caravans come with linen?

They come with a mattress protector on those with permanent double beds. Linen and any other extra requirements can be arranged at an additional cost if mentioned at the time of booking, contract submission and payment.
What appliances are provided?

Each caravan has it's own appliances. Fridges, cookers, microwaves, fridges, hot water ect. It will state what each caravan has in the description in the caravans section. Additional items can be arranged at the renters cost if discussed at the time of contract submission and payment.
Can I move or tow my short term or long term caravan to different locations?

No sorry, If you want to re locate please contact Rory on 0274856886 to arrange a location change. This will incur another delivery fee, but is absolutely fine. If you tow or move the caravan off the property it has been delivered to our trailer trackers will trigger, your rental agreement will be terminated and we will come and get the caravan immediately. In this situation you will loose the $500 bond.
Can we come and see the caravans in person at your yard?

The yard is private so there is no public entry without appointment. This can be arranged by contacting Rory on 0274856886